BCCT Upskilling: Conversations That Count
How Great Communicators Influence, Engage and Inspire using TAP-C™

Effective communication is fundamental to building strong relationships, improving collaboration and achieving positive outcomes in the workplace. This interactive workshop introduces participants to the core principles of communication, helping them understand how to listen more effectively, ask better questions and adapt their approach to different situations and individuals.

Using the TAP-C™ Empowered Coaching and Influencing Technique, delegates will learn how to structure productive conversations through Tell, Ask, Partner and Commit. By the end of the session, participants will have practical tools to improve communication, increase influence and encourage greater ownership and accountability in others.

Key Takeaways
By the end of this workshop, participants will be able to:

1. Understand the key principles of effective workplace communication.
2. Recognise common barriers to communication and how to overcome them.
3. Demonstrate active listening techniques to improve understanding and engagement.
4. Adapt their communication style to meet the needs of different individuals and situations.
5. Use effective questioning techniques to encourage dialogue and understanding.
6. Apply the TAP-C™ framework (Tell, Ask, Partner, Commit) to everyday workplace conversations.
7. Increase their ability to influence, gain commitment and build stronger working relationships.

Who Should Attend?

• Managers, Team Leaders and Supervisors
• HR and L&D Professionals
• Project Managers
• Business Development, Sales and Client Relationship Professionals
• Consultants and Entrepreneurs
• Anyone who wants to communicate more effectively and influence with confidence

Participants will receive a Certificate of Attendance.

Register now to secure your place.

About Speaker:

Prof. Jay Acharya is an internationally recognised leadership consultant, facilitator and executive coach with more than 30 years of experience working across the public, private and voluntary sectors. As the founder of Aspire Consulting and Training Ltd., Jay has designed and delivered leadership, communication and organisational development programmes for organisations across the UK, Europe, the Middle East, Asia and North America. His engaging and practical facilitation style combines real-world leadership experience with proven methodologies, helping participants translate learning into meaningful workplace action. Drawing upon his proprietary TAP-C™ and ASPIRE frameworks, Jay creates highly interactive learning experiences that challenge thinking, build confidence and empower individuals to become more effective communicators, leaders and influencers.

Date: Monday 20th July 2026

Time: 9 AM - 5 PM (registration 8.30 AM) 

Venue: BCCT office, 18th Floor, Two Pacific Place (BTS Nana exit 2) 

Cost: THB 4,400 for BCCT members including course material, parking, tea, coffee & light snacks   

Booking:

• BCCT Members: please book online by clicking HERE or email events@bccthai.com
• Non-Members: who would like to join this event should email - greg@bccthai.com

Payment

• Online Payment options are available when confirming your booking (recommended). Online payment when you book is the simplest way to do this.
• Bank transfer is also available to Kasikorn Bank 709-2-36464-4 and email finance@bccthai.com to verify for a receipt. 

Cancellation policy:

• Advance payment is required to confirm your registration and if the payment is not made 24 hours before event, your place will be passed on to the waiting list. No walk-ins.
• Cancellations received less than 24 hours (1 day) and no-shows are NOT able to receive neither a refund nor credit.
• Payment is required at the time of booking. At any other time will incur a higher fee

Event policy: By registering for this event, you are providing consent for your details to be shared with our partners for this event.

Event Behaviour Statement: Please click here