BCCT Upskilling: Smart Workflows: Implementing AI in Business Operations

*Limited to 40 participants*

In a world where time is money and efficiency drives success, AI has become more than a buzzword—it is a competitive advantage. Join this One-Day Smart Workflows workshop, led by Richard James Rogers, Award-Winning Author, Certified ScrumMaster® (CSM®), and MBA Change Maker Scholar, Warwick Business School, University of Warwick.

This powerful one-day workshop designed to equip you with the practical tools, skills, and insights you need to transform your business operations. Smart Workflows: Implementing AI in Business Operations will guide you through real-world applications of AI, including workflow automation, prompt engineering, no-code tools, and ethical implementation strategies.

Whether you're looking to streamline processes, cut costs, or boost productivity, this hands-on workshop will help you identify automation opportunities and build your own AI-enhanced workflow blueprint. Walk away with practical solutions you can start implementing immediately, plus a verified digital certificate and a signed physical one to showcase your new capabilities.

For questions related to the course material or structure, please email Richard at info@richardjamesrogers.com

Date: Wednesday 15th July 2026

Time: 9 AM - 5 PM (Registration at 8.30 AM)

Venue: BCCT office, 18th Floor, Two Pacific Place. BTS Nana 

Cost: THB 4,400 including course material, parking, tea, coffee & biscuits.

Certificates: Participants will receive a verified digital certificate and a physical certificate during the closing ceremony

Booking: 

• BCCT members please book online or email events@bccthai.com for booking assistance 
• Non-members who would like to join this event should email - greg@bccthai.com

Payment

• Online Payment options are available when confirming your booking (recommended). Online payment when you book is the simplest way to do this.
• Bank transfer is also available to Kasikorn Bank 709-2-36464-4 and email finance@bccthai.com to verify for a receipt.

Agenda

08:30 – 09:00 | Registration and Welcome Coffee

• Attendee check-in and materials distribution
• Morning refreshments and informal networking

09:00 – 09:15 | Opening Remarks

• Welcome and introduction by Richard James Rogers
• Overview of the day’s structure and goals
• Icebreaker: “AI and Me” – Participants share one AI tool they’ve used or are curious about

09:15 – 10:30 | Session 1: Understanding AI for Business

Title: From Hype to Help: What AI Really Means for Operations
Key Topics:

• Clarifying AI, Machine Learning, NLP, and Automation
• Review of current AI-powered business tools (e.g. ChatGPT, Claude, Copilot, Zapier)
• Prompt engineering basics: crafting effective AI inputs for better outputs
• Examples of successful AI adoption across industries
  Interactive Task:
  Small group brainstorm – “Which workflows in your business could benefit from automation?”

10:30 – 10:45 | Morning Coffee Break

10:45 – 12:00 | Session 2: Mapping Your Workflows for AI Integration
Title: Spotting Opportunities: Where AI Can Help You Work Smarter
Key Topics:

• How to map business processes and workflows
• Identifying repetitive tasks and time drains
• Assessing automation potential and return on investment
  Interactive Task:
  Participants sketch and annotate one key workflow from their own workplace

12:00 – 13:00 | Networking Lunch

13:00 – 14:15 | Session 3: Tools in Action – Live AI Workflow Demonstrations
Title: From Zero to AI: Real-Time Use Cases
Key Topics:

• Real-life AI workflow case studies (e.g. in HR, marketing, finance)
• Live demos using tools such as Zapier, Microsoft Power Automate, Notion AI, and Airtable
• Practical examples of integrating prompt engineering into business operations
  Interactive Task:
  Hands-on activity: Use a no-code tool to build a sample automation (e.g., AI-generated weekly report)

14:15 – 14:30 | Afternoon Refreshment Break

14:30 – 15:30 | Session 4: Designing Your Smart Workflow
Title: Build Your AI-Enhanced Workflow Blueprint
Key Topics:

• Best practices for building sustainable, scalable AI workflows
• Ensuring data privacy, human oversight, and ethical implementation
  Interactive Task:
  Participants create a 30-day action plan: "One Smart Workflow I’ll Launch by Next Month"

15:30 – 16:00 | Q&A and Certificate Presentation

• Open floor Q&A with the facilitator
• Participant reflection and feedback
• Presentation of physical certificates
• Instructions for accessing verified digital certificates

✅ What Participants Will Receive

• Full-colour workshop booklet (PDF and print)
• AI Tool and Prompt Engineering Cheat Sheet
• Hands-on experience with practical tools
• One-on-one feedback during group activities
• Verified digital certificate (emailed post-event)
• Signed physical certificate presented on-site

Cancellation policy:

• Advance payment is required to confirm your registration and if payment not made 24 hours before event, your place will be passed on to the waiting list. No walk-ins.
• Cancellations received less than 24 hours (1 day) and no-shows are NOT able to receive neither a refund nor credit.
• Payment is required at the time of booking. At any other time will incur a higher fee

Event policy: by registering for this event, you are providing consent for your details to be shared with our partners for this event.

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