BCCT ONE-DAY WORKSHOP: Coaching Moments for Leaders and Managers

Purpose:
To equip leaders and managers with the mindset, skills, and practical tools to use everyday coaching moments to strengthen engagement, performance, and trust within their teams.

Program Summary:
This one-day intensive workshop is designed for busy leaders who want to move beyond directing and problem-solving to empower others through short, impactful coaching interactions. Participants will learn how to integrate coaching into the natural flow of work — without needing extra time or formal sessions.

Learning Outcomes:
By the end of the day, participants will be able to:
✅ Identify coachable moments in everyday leadership scenarios
✅ Use deep listening and powerful questions to drive insight and accountability
✅ Apply a simple, structured coaching model in 10 minutes or less
✅ Create a psychologically safe environment for open dialogue and growth
✅ Strengthen team ownership, capability, and problem-solving

Date: Wednesday 2nd July 2025 

Time: 9 AM – 5 PM (Registration at 8.30 AM)

Venue: BCCT office, 18th Floor, Two Pacific Place (BTS Nana exit 2) MAP

Cost:

• THB 4,400 for BCCT members including course material, tea, coffee & light snacks
• Non-members who would like to join this event should email - greg@bccthai.com

RSVP: book online as normal  or email events@bccthai.com

Payment:

• Online Payment: We recommend using the online payment option when confirming your booking, as it’s the easiest way to pay.
• Bank Transfer: You can also transfer funds to Kasikorn Bank, account number 709-2-36464-4. Please email finance@bccthai.com to request a receipt.

Program Agenda

Session 1: Coaching as a Leadership Mindset

• Why coaching matters now more than ever
• Shifting from expert to enabler
• The business case for everyday coaching

Session 2: Spotting the Coaching Moment

• Recognizing teachable/coachable moments in real time
• When to coach, when to direct
• Practicing observation and self-awareness

Session 3: Core Coaching Skills

• Deep listening and powerful questioning
• Responding with empathy and clarity
• Role-play: Coaching in the moment

Session 4: Practical Coaching Models

• Simple frameworks (e.g., GROW, 3A: Ask–Acknowledge–Action)
• Using structure without losing authenticity
• Peer practice sessions with feedback

Session 5: Everyday Integration

• Coaching on the fly: walking the floor, virtual check-ins, 1:1s
• Building sustainable habits
• Managing common challenges and resistance

Session 6: Coaching Culture in Action

• Role-modeling coaching behaviours
• Enabling peer-to-peer coaching
• Your personal action plan

Who Should Attend:
People managers, team leads, project leads, and functional heads looking to lead through influence and growth, not just instruction.

Delivery Format:
✅ 1-day interactive workshop (in-person or virtual)
✅ Includes practice, peer feedback, reflection, and action planning
✅ Optional follow-up: group coaching or peer learning circles

Why This Matters:
In high-change environments, the best leaders aren’t those with all the answers—they’re the ones who can unlock the potential of their people. Coaching moments build confidence, connection, and capability—right in the flow of work.

About the Facilitator

Paul Marks is the CEO and lead facilitator of Change Works, a company dedicated to helping leaders and teams develop the skills needed for the future. With more than 25 years of experience in international business and leadership, Paul is also a passionate entrepreneur and ultra-runner. He has led leadership and team development programs for thousands of professionals across 55 countries. By integrating neuroscience with leadership and team performance, Paul strives to empower professionals with the tools and knowledge necessary to succeed in an era of rapid change and disruption