BCCT ONLINE SERIES OF WORKSHOPS -
Back to Basics – Leadership and Management

Session 5: Accountability and Performance Management. 

Date: Thursday 28th November 2024 

Time: 3.00 pm - 6.00 pm

Venue: Zoom

Cost: per course THB 1,900 net for BCCT members.   

*Non-members thinking of joining BCCT who wish to attend this event are very welcome and should email – greg@bccthai.com

Payment

• Online Payment options are available when confirming your booking (recommended). Online payment when you book is the simplest way to do this.
• Bank transfer is also available to Kasikorn Bank 709-2-36464-4 and email finance@bccthai.com to verify for a receipt.

The final session highlights the significance of accountability in leadership and management. Participants will learn how to set clear expectations and goals using TAP-C™ criteria, alongside methods for evaluating team performance. Through case studies and discussions, attendees will explore ways to create a culture of accountability, ensuring that team members take ownership of their roles and contribute to organisational success.

Objectives:
• Understand the concept of accountability in leadership and management.
• Learn how to set performance expectations and goals.
• Explore methods for evaluating and improving team performance.

Agenda:
1. The Importance of Accountability (30 mins)
      o Defining accountability and its benefits.
2. Setting Clear Expectations and Goals (1 hour)
      o Techniques for TAP-C™ goal setting.
      o Aligning team goals with organizational objectives.
3. Performance Evaluation Methods (1 hour)
      o Tools for evaluating performance (KPIs, 360-degree feedback).
      o Case studies of effective performance management.
4. Creating a Culture of Accountability (30 mins)
      o Encouraging responsibility and ownership within teams.
5. Wrap-Up and Q&A (30 mins)

The "Back to Basics - Using Common Sense in Leadership and Management" training program consists of five comprehensive online sessions designed to enhance essential skills for effective leadership and management.

In today's rapidly changing business environment, many leaders and managers may find themselves overwhelmed by complex strategies and technologies, leading to a disconnect from fundamental principles.

Returning to basics fosters clarity and focus, allowing leaders to re-establish strong communication, build cohesive teams, and promote accountability. Participants will engage in interactive discussions, practical exercises, and real-life case studies, focusing on key topics such as communication, team development, leadership styles, management practices, and accountability.

Each session aims to equip leaders with fundamental knowledge and tools, fostering a culture of collaboration, accountability, and continuous improvement within their organisations.