*postponed* BCCT One-Day Workshop on Critical Communications

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Date & Time: Tue 20-Jun-2023 09:00   
Location: Radisson Blu Bangkok
Duration: 12 Hours,
Member Cost: THB 5,000.00

The key to controlling difficult conversations and preventing conflict


Critical conversations, when emotions run high, are common in business. But they need to be handled well to avoid further escalation, conflict and damage to reputation.

In this one-day practical workshop, you will learn how to prepare for those difficult conversations and ensure the best outcome for all parties.

Discover how to stay calm, control your emotions and move towards positive actions. You will also learn how to use body and verbal language to create confidence and ease a tense situation.

Who is it for?

Senior management and other professionals who often deal with people in high stakes or conflict situations.

What you learn

  • How to prepare for emotionally difficult conversations by choosing the right approach and having a focused objective
  • Setting the tone: being assertive but fair and inclusive
  • Controlling your emotions under pressure and keeping safe
  • Facts vs assertions; keeping conversations real and balanced
  • Practise having difficult conversations in different contexts
  • Action plan to help you apply learnings in the workplace

Previous BCCT attendees of this course said:

“Neil was very professional and attentive to participants’ ideas and input. I appreciate his knowledge and practical examples. It was a great session overall.”

“The workshop was interactive and engaging. I think the more open conversations, the better!”

Special rate for BCCT member companies who want to have this course delivered in-house. Contact BCCT for details.

Event details: 

Date: Tuesday 20th June 2023

Time: 9.00am - 5.30pm 

Venue: Radisson Blu Plaza Bangkok, between Sukhumvit Soi 25-27 (BTS Asoke exit 6 or MRT Sukhumvit exit 2) 

Cost: THB 5,000 net for BCCT member only. Price includes workshop material, coffee breaks and lunch. 


  • Online Payment options are available when confirming your booking (recommended). Online payment when you book is the simplest way to do this.
  • Bank transfer is also available to Kasikorn bank 709-2-36464-4 and email finance@bccthai.com  to verify for a receipt. 

About the Facilitator

Neil Stoneham is managing director of Voxtree – an international communications consultancy that helps professionals communicate powerfully and persuasively in the global marketplace.

He has coached professionals in a variety of sectors – from embassies and auditing firms to hospitality and energy companies – and counts Amazon, Mazars, BNP Paribas, Sumitomo and AXA among his recent clients.

Previously, Neil spent two years writing for the Bangkok Post and taught in two major international schools in Thailand.

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