BCCT EASTERN SEABOARD HALF-DAY WORKSHOP
CRITICAL COMMUNICATIONS:
The key to controlling difficult conversations and preventing conflict

*This workshop is open to BCCT members only*

“By popular demand, BCCT workshops are coming to the Eastern Seaboard! Join us for our first program - Critical Communications - on Thursday 8th September”.

Difficult conversations, when emotions run high, are common in business. In this course, you will learn how to prepare for those difficult conversations, avoid conflict and ensure the best outcome for all parties.

Discover how to stay calm, control your emotions and move towards positive actions. We’ll also look at how to use calming body and verbal language to ease a tense situation.

Who is it for?

Management level eg middle managers who deal with sensitive issues or difficult clients in high stakes situations. Only 12 places available, so book soon to avoid disappointment.

What you learn

• How to prepare for high stakes conversations by choosing the right topic, approach and focused objective
• Setting the tone: being assertive but fair and inclusive
• Controlling your emotions under pressure and keeping safe
• Facts vs assertions; keeping conversations real and balanced

Date: Thursday 8th September 2022

Time: 9am-12:30pm

Venue: WHA Training Center at ESIE Plaza I, Eastern Seaboard Industrial Estate (Rayong). Map 

Cost: THB 2,500 net for BCCT members only. Price includes workshop material and coffee break. 

Booking: To reserve your seat, please follow booking link below or email events@bccthai.com for further questions. 

Payment: 

• Online Payment options are available when confirming your booking (recommended). Online payment when you book is the simplest way to do this.
• Bank transfer is also available to Kasikorn bank 709-2-36464-4 and email finance@bccthai.com  to verify for a receipt. 

Payment & cancellation policy:

• Advance payment is required to confirm your registration and if payment not made 24 hours before event, your place will be passed on to the waiting list. No walk-ins. 
• Cancellations received less than 24 hours (1 day) and no-shows are NOT able to receive neither a refund nor credit.
• Payment required at the time of booking. At any other time will incur a higher fee

Event policy: by registering for this event, you are providing consent for your details to be shared with our partners for this event.

Event Behaviour Statement: please click here

About the Facilitator

Neil Stoneham is managing director of Voxtree – an international communications consultancy that helps professionals communicate powerfully and persuasively in the global marketplace. He has coached professionals in a variety of sectors – from embassies and auditing firms to hospitality and energy companies – and counts Amazon, Mazars, BNP Paribas, Sumitomo and AXA among his recent clients. Previously, Neil spent two years writing for the Bangkok Post and taught in two major international schools in Thailand.